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By |
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| Location |
Olathe,Kansas |
| Type of Insurance |
Other Insurance |
Date: |
07-05-2010 |
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|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
I waited over three months for my recoreds to be sent and reviewed. Everytime, I call it's another couple of weeks for something to be scheduled. Customer
service is horrible.. |
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By |
|
| Location |
Birmingham,Alabama |
| Type of Insurance |
Health Insurance |
Date: |
06-23-2010 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
Terrible Coverage. |
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| |
By |
Lisa Gilliam |
| Location |
Sevierville,Tennessee |
| Type of Insurance |
Property Insurance |
Date: |
05-16-2010 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
We have insurance on our cabin rental that's 7 hours away from us and they day before we was suppose to have a renters, our cabin got robbed so we lost the renter and our appliance's.I just found today 20 days after it happened that Sentry Insurance dropped our coverage. It's bad enough being a victum for criminals and now our Sentry Insurance is penalizing us for something that is out of our control. I don't even know if they are going to send us a check for our loss. Don't get robbed if you have Sentry Insurance because they will drop you!. |
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By |
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| Location |
Tuscaloosa,Alabama |
| Type of Insurance |
Auto Insurance |
Date: |
03-24-2010 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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| Summary |
I have always received great service when calling in to the customer service department. They answer my questions and when I had to file a claim everyone was professional and my car was fixed right away.. |
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By |
|
| Location |
McConnell,Illinois |
| Type of Insurance |
Auto Insurance |
Date: |
03-24-2010 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
I'm definately satisfied!. |
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| |
By |
Teresa C. Archibeque |
| Location |
Albuquerque,New Mexico |
| Type of Insurance |
Auto Insurance |
Date: |
09-03-2009 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
I don't know about the cost but claims service is horrible. My daughter was hit from behind and the guy had Sentry Insurance so it was his fault but then when I called they were very terse and not at all friendly, they lowballed the estimate and tried to have your car fixed the cheapest way possible. Then they tell you that the auto shop has to get approval if more repairs are needed than was originally estimated, so when that happens, they take thier time and the shop is kept waiting for approval, meanwhile, you are left stranded without a vehicle because your claims representative won't return your phone calls.. |
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By |
bill |
| Location |
phoenix,Alabama |
| Type of Insurance |
Life Insurance |
Date: |
07-19-2009 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
Sentry Insurance Auto Claims are a bunch of "cheats" this co has over 1 Billion dollars in
assets. this co states that they are prompt, courteous, & fair. they are NOT! they offer
a "low" figure but do NOT offer a higher figure. they ignore the "mental anguish" aspect & state someone has to prove it. DO NOT USE SENTRY INSURANCE CO & pray that if you are involved in an accident that is "clearly" someone elses fault, that they do NOT have SENTRY!. |
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By |
Jayson |
| Location |
Plover,Wisconsin |
| Type of Insurance |
Other Insurance |
Date: |
07-17-2009 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
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|
| Summary |
Good customer service in the motorcycle dept.... |
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By |
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| Location |
lmansfiel,Ohio |
| Type of Insurance |
Property Insurance |
Date: |
06-04-2009 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
like the home seervice. |
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By |
Marie |
| Location |
Lancaster,California |
| Type of Insurance |
Auto Insurance |
Date: |
05-27-2009 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
 |
| Claims |
 |
|
| Summary |
Very scummy with their claims. They waited one day before the statute ended to make an offer on the case knowing I would not have time to make a lawsuit. I was pregnant during the car accident and I was hit from behind on the freeway, and high speed inpact and they offered a ridiculous settlement for the pain and suffering and basically told me I was faking the injury.. |
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